Looking-for-a-Resort-Operations-Administrator-in-Switzerland-for-winter-2324

Looking for a Resort Operations Administrator in Switzerland for winter 23/24!

This new role is part of the Verbier Resort Management, based in our Le Chable office, managing resort operations and administration across all chalets, and full resort team.

Our Operations Administrator is an important role, ensuring that resort operations run smoothly behind the scenes, allowing the chalet teams to deliver the highest standards, exceeding guest expectations.

A successful candidate needs to be a positive, detail orientated, incredibly organised, person, who enjoys solving problems. The role suits someone who can effectively prioritise, work accurately and efficiently, managing multiple tasks at once, with a can-do attitude!

 

Resort Operations Administrator Overview

  • Leading by example; communicating effectively with the resort team, helping to inspire the team’s performance, and taking care of the people in our charge.
  • Revolut; managing & loading weekly budget amounts, ensuring all receipts have been uploaded.
  • Ordering / managing stock control & budgets; linen, toiletries, wood, wine etc.
  • Chalet inventories, reviewing pre, middle and end of season, purchasing replacements items, and ensuring delivery of items into correct chalets.
  • Maintenance, ensuring Armadillo app is being utilised correctly by chalets, and resolving all maintenance tickets ASAP.
  • Lift Pass making, invoice reconciliation and deliver to chalet.
  • Cashbook management & reconciliation
  • Tax de Sejour, uploading guest arrival details onto commune tax website.
  • Accurately reporting cash spend, chalet spend, and resort spend with suppliers. Reporting weekly on task completed, and outstanding. Highlighting problem areas that need more resources. to solve.
  • Quality control chalets & vehicles; cleanliness & maintenance

 

Skill Set Required

  • Previous luxury chalet experience, 2 years preferable
  • Strong communication skills, written/verbal, and ability to interact with employees at all levels, including upper management.
  • Fluent French & English written and spoken language.
  • Excellent IT skills, especially excel.

 

Living Costs 
Although we do not provide accommodation, we do look to secure beds for our SA team, through a partnered rental agency, to take that stress away from the team.
The accommodation will most likely be in Le Chable, the town below Verbier, which is connected via a gondola that runs 5 am – 11:50 pm, 7 days a week. Le Chable is where a large amount of resort workers live, with bars and restaurants available.
13th Salary
Swiss workers are entitled to a 13th-month salary, equal to one month’s full salary (3582 CHF).
This is calculated pro-rate on the number of months worked during the contract, and payable after the 3-month probation is completed. We would pay the 13th salary in the final pay cheque.
Upfront costs to keep in mind:
Upfront costs
Lift Pass CHF 605.00 £535.40 Early season offer price, changes to 805 1st Dec.
Flight & Train CHF 150.00 £132.74 One-way flight to GVA, and train to/from Geneva to Le Chable train
Winter Sports Insurance CHF 100.00 £88.50 Mountain rescue can book with a lift pass
Accommodation Damage Deposit CHF 1,000.00 £884.96 One month’s damage deposit
CHF 1,855.00 £1,641.59

 

About Ski Armadillo

We are an independent company with an exciting portfolio of handpicked chalets in Switzerland & France. Over the past 22 years, our success has been achieved by our dedication to the small details, taking huge pride in delivering 5-star service consistently to guests.

Our experienced team is passionate about service always looking to improve ourselves daily, taking care of our teammates, turning each day with the widest smiles in the Alpes!

 

More answers to your questions: https://skiarmadillo.notion.site/ARMADILLO-WIKI-c9ff6fc2cf7f49ae91909dc4c5edff6a?pvs=4

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