You speak Dutch natively and love to talk and listen to people? Then this job is for you! Make a difference as the first point of contact for customers and guide them through a great customer experience. What are you waiting for?
Your Future Company:
Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, up to your social integration. Your potential new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Get ready, because they are looking for YOU to be part of their international team!
What’s in it for you?
- Two salary options including or excluding accommodation
- 1040€/m including a shared apartment
- 1298€/m excluding accommodation
- Reimbursement of your initial flight after 3 months on the job
- Bureaucratic support (registration, bank account etc.)
- Free Portuguese lessons, cooking classes, sports and social activities
Your responsibilities as a customer experience specialist will be:
- Answering incoming customer queries and solving issues efficiently
- Ensuring a high level of customer satisfaction
- Maintaining a structured work atmosphere with the given tools (CRM system)
- Providing ad-hoc support to the team and project
What You Need to Rock in This Role:
- You are a native Dutch speaker with business proficiency in English
- Availability to work in rotating 8-hour shifts (Mo-Fri between 7 am – 10 pm)
- You have excellent communication and listening skills
- You are motivated and committed to your work
- You are a team player and willing to work with other nationalities
