Remote-Technical-Customer-Specialist-Dutch-Speaker

Content Moderator in Portugal (Dutch Speaker)

  • Location: Portugal
  • Job Function: Video Content Analyst
  • Job Type: Permanent
  • Language: Dutch and English
  • Working Hours: Mo-Fri between 7 am - 10 pm
  • Salary: 1040€/m including a shared apartment 1298€/m excluding accommodation
  • Relocation Package: Reimbursement of your initial flight after 3 months on the job
  • Benefits: Free Portuguese lessons, cooking classes, sports and social activities
  • Accommodation: Optional

Do you enjoy watching content such as short lip-sync, comedy, or talent videos? Did you already try to create some yourself?  Are you always aware of the newest trends on the internet? Then we might have the right opportunity for you in Lisbon, Portugal!

Your Future Company:

Located in Lisbon, you will find a company that takes care of you from your career development, language skills, accommodation, up to your social integration. Your potential new employer is a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Get ready, because they are looking for YOU to be part of their international team!

What’s in it for you?
  • Two Salary options:
    • 1040€/m Including free accommodation (shared flat, all bills included)
    • 1298€/m Excluding accommodation
  • Reimbursement of your initial flight after 3 months on the job
  • Bureaucratic support (registration, bank account etc.)
  • Free Portuguese lessons, cooking classes, sports and social activities

 

Your responsibilities as a customer experience specialist will be:
  • Reviewing content (videos, images, text, and audio) in accordance with policies
  • Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
  • Ensuring user and brand safety
  • Able to provide services on a 24/7 shift rotation

 

Disclaimer: Please note that these tasks involve extensive exposure to sensitive content, including but not limited to vulgar content, violence, pornography and fake news.

 

What You Need to Rock in This Role:
  • You have a fluent level of Dutch + a good level of English
  • Availability to work in shifts (8 hours per day)
  • You are always up to date regarding Social Media
  • You are motivated and committed to your work
  • You are a team player and willing to work with other nationalities
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