DESCRIPTION:
Join the Support Squad for a Leading Streaming Service!
Are you fluent in Danish and ready to bring your tech-savvy charm to the world of entertainment? We’re looking for a customer hero who’s ready to make a difference.
- Be the friendly voice (and keyboard) assisting customers via phone, email, and chat
- Provide top-tier technical support for a global streaming platform
- Solve contract and billing questions with speed and precision
- Handle complaints with empathy, professionalism, and a touch of magic
- Support both B2B and B2C clients—first and second-line inbound calls
- Make outbound calls for admin tasks like feedback collection and payment reminders
REQUERIMENTS
What You Bring to the Table
- Danish at C1 level (spoken & written)
- English at B2 level
- Solid tech skills—MS Office, browsers, and general computer know-how
- Positive vibes and a love for connecting with people
- A natural flair for soft selling and upselling
OFFERS
- ???? Salary that speaks volumes: 11,000 PLN gross per month
- ???? Relocation package: transport + 4 weeks of accommodation!
- ???? Training that empowers: A fully paid 2-week onboarding program blending “learning by doing” with the guidance of your own dedicated training buddy
- ???? Language boost: Training in English or Danish, followed by upskilling and placement in the department that suits you best
- Social benefits package, MyBenefit cafeteria, private medical care (LuxMed), and life insurance.
- Embrace an international and diverse work environment that broadens your horizons.
